QUALITY
We, at BCS, aim at providing the highest quality in every detail of the services we provide. For us, quality is going beyond customers’ expectations and achieving the zero error benchmark in all processes.
The risk of human error is higher in an industry that largely depends on the human factor. This makes it very important to establish quality systems which are sustained and implemented consistently.
We understand our customers’ expectations and we ensure that these expectations are met by increasing our quality standards. With our highly experienced staff and specialized partners, we strive for excellence and offer the highest standards in our translation, localization, interpreting, documentation, audio/video transcription, subtitling and DTP services. We believe that ISO 9001:2008 Quality Management System makes a positive contribution to our processes, enabling us to control our costs and helping us to provide our customers with the highest quality at the best price. With the implementation of EN 15038:2006 European Standard for Translation Services, we aim to achieve excellence in every aspect of our services. As one of the few certified companies in Turkey, we are fulfilling the requirements of this standard in order to continue providing our customers with the highest quality services.
The founding values of the BCS quality policy include providing the highest quality at the best price, implementing a continuous improvement strategy and offering personal and professional development opportunities. Towards this end, we encourage our employees, suppliers and partners to show the utmost care in the quality of their work and to embrace efforts to achieve even higher quality.